Track your visitors’ quality of experience. Measure your business goals. See what to prioritize.
With Product Perks, you get reporting through:
- our custom Product Perks Analytics,
- your main site’s analytics, and
- an independent third-party monitoring service.
I. Our custom Product Perks Analytics
We built our own custom analytics to track:
- Visitor pathways (in each visit, what pages are viewed in what order), including
- How often visitors click back to previous questions.
Product Perks Analytics also shows:
- How many times each question screen is viewed,
- The map of clicks for each answer,
- Drop off rates for each question,
- How many times the destination summary for each product, contact or page is viewed.
To meet our clients’ reporting needs, a single printout of the key statistics pastes directly into Excel.
II. Your main site’s analytics.
Product Perks can be tracked with the analytics system you use on your main website, such as Omniture or Google Analytics. Visits from your Product Perks subdomain are recorded as referrals. We can also include your analytics code on the pages we host, so you track every page view through your system or ours.
III. Independent third-party monitoring service.
Uptime and page load time is monitored through an independent third-party provider that checks each site’s uptime and load time each and every minute from around the world.
We guarantee the industry standard of 99.9% uptime. Any notifications are emailed to us in real time. All of our clients’ subdomains’ uptime has consistently been greater than 99.99%.
Product Perks Analytics, and also the uptime and load time statistics and graphs, are provided to our clients on a tab in the Content Management System.